Sorry everyone, it has been a busy week for me in the office and when i reach home, i am already half dead. hahah.... How i wish a day has more than 48 hours rather than 24 hours.
Finally have some time to sit down, complete my 1st supplier evaluation on my blog. The objective of this is to share my view on respective suppliers, also a point of references for other fellow procurement colleagues when they conduct sourcing.
Today, the first supplier that i will be evaluating is Draco Printing Pte Ltd.
Draco Printing specialize in Printing services, ranging from flyers, banners, poster and even packaging materials. They also supply other services like labels i.e. shipping label used by FEDEX, DHL
Cost - 16/20
The price that they quoted against other printing companies, might not be the cheapest but definately still reasonable and acceptable, as their quote come to me are competitive. Printing industry is sooooooo big, I cannot cover the entire industry. As said previously, my focus is not much on the cost as cheap does not account to quality goods/services
Supplier Capability - 23 /25
Their winning formula is Winning by Service. I met the company owner and have a chat with him and really had to salute him. He is one boss that is very hands-on rather than desk bound. I am amazed that he can tell me what is the gsm of the artcard just by feeling it. He can also immediately provide suggestion to my requester on their queries. He does know his stuffs very well because this is his rice bowl and i guess this is prolong training and hands on experience. hahaha.
He told me that cost is very high; labor cost high and material cost also high. This high, that high and they have to face their customer with constant price reduction. So cost wise, it is hard for them to fight in because the margin is very small for printing industry so they highly focus on Service.
So in order to fight is through Service, they have their production done locally. They used to have it in Malaysia but shifted all back to Singapore so that he or his team can personally see through the production. I visited their factory and was impressed. They are willing to invest on technology, constantly keeping themselves updated with latest technology.
To be honest, my requester had high praise for them. Their quality is good, and they delivered within the short lead time - delivery the next day.
Communication - 17/20
They provided three contacts which we can liaise with in event there is any issue or concern arise, mainly the owner, his wife and their admin staff. Response time is reasonable, but sometime they may overlook on the issue but i think it is manageable. All in all, still not bad
Quality - 30/35
As mentioned earlier, the quality of their finished goods is great, hardly any rejects happened. Occasionally there is 1 or 2 cases but they rectify it very fast, sending us replacement the next days.
Overall, I would recommend Draco Printing. So if anyone who is looking to source for a printing company, you may like to keep them in the loop.Cheers!
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